Service offerings

Discover the services PricewaterhouseCoopers’ teams behind HR Services can provide as your partners in HR.
For more concrete examples, please visit our Case studies section

HR strategy

HR strategy helps clients develop a robust people strategy, organisational structure and people processes in alignment with the overall business strategy. The goal is to translate corporate strategy into a people agenda. How can the HR function contribute to the achievement of the strategic business objectives? What are the building blocks needed to change the HR function into a strategic business partner role? How can we increase the ROI of human capital? How can the ROI of an HR intervention, like training, be demonstrated? What is the people behaviour and mindset needed to achieve the strategic objectives?

HR process improvement

HR process improvement takes a tactical approach to bring together HR management advice and business process reengineering to strengthen the organisation’s HR practices. The focus is on putting in place the correct policies, processes, people and technology to transform the delivery of HR services and improve HR operational effectiveness. On the basis of various methodologies and benchmarks, HR policies are analysed, optimised and integrated to increase efficiency and performance.

HR technology

HR technology services provide HR transformation and technology support to help HR and IT departments fully realise the benefits of their existing systems. The focus is on reviewing effectiveness and compliance of current systems; aligning automated HR service delivery with the HR strategy, with the selection of new solutions if necessary; and helping clients with business transformation, technology implementation and change management.

Job evaluation

Job evaluation involves (re)designing and implementing job evaluation systems such that they integrate internal fairness while ensuring external competitiveness. The focus is on implementing evaluation systems that meet the company’s needs in terms of talent management and human development, and the employees’ needs in terms of guidance and growth.

Reward strategy and benchmarking

Reward strategy and benchmarking focuses on aligning a company’s local and international reward policies with its corporate and people strategy and company culture. All policies involving remuneration of employees can be (re)designed in function of motivating employees and supporting strong performance over the long term, without creating misdirected incentives, ethical conflicts or misguided behaviour over the short term.

Human capital development

Human capital development helps clients put in place all the tools required for companies to manage and develop their people so they have the capabilities needed to take on the challenges facing the business. Typical areas of focus are assessment programmes, feedback processes and needs analysis; career planning; coaching and training; team building and restructuring; and leadership development.

Employee well-being

Employee well-being focuses on creating loyal, satisfied, and successful employees on the basis of effective influence and supervision in the areas of management, organisation, environment, team composition and assignment of tasks. Practical advice is given to clients on adapting these elements to the specific needs and characteristics of their employees and business objectives.

HC ROI

HR scorecard helps clients develop and implement a balanced HR scorecard based on appropriate KPIs and benchmarks. This enables clients to measure and monitor the health, performance and ROI of the HR function, and to measure overall people behaviour with specific HR metrics. The HR scorecard help companies set up an integrated approach to reinforcing the behaviours needed to successfully implement the corporate strategy and ultimately improve bottom line results.