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Human Capital Return on Investment

To measure is to know. Balanced scorecard principles have also inspired HR, and we are now in a position to measure and follow up the health and performance of the HR function as well as overall people behaviour with specific HR metrics.

PwC can help you to select the right KPIs, to set the benchmarks and to develop and implement an HR scorecard.

On the possible sources in the frame of an implementation of an HR scorecard is Saratoga.  Saratoga is a subsidiary of PwC and is a global leader in the measurement and benchmarking of human capital. A range of quantitative and qualitative tools are offered, enabling benchmarking versus peers in the marketplace or those facing similar challenges. Saratoga works with 40% of FTSE 100 and Fortune 500 companies.

Our approach to HC ROI will help to:

  • Connect business and people strategies
  • Measure people performance
  • Benchmark the people contribution
  • Actively steer the people ROI
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